Customer Success Software that Integrates With Base
Base is a Customer Relationship Management (CRM) and intelligent sales productivity platform for businesses, enterprises, and organizations. Base utilizes big data, mobile, and computing, enabling sales teams to close deals and provides sales leaders with forecasting and sales pipeline insights.
Base CRM was co-founded in 2009 by Uzi Shmilovici, Bart Kiszala, and Pawel Niznik. The company headquarters are located in San Francisco, California, USA.
Product features:
- Sales management
- Customer management
- Lead tracking
- Mobile CRM
- Reports and analytics
- Base voice
- Email automation
Base provides a mobile application for the iOS, Android, and Windows Phone operating systems. Base customers include TechCrunch, Forbes, VentureBeat, Gigaom, ReadWrite. Stryker, CBRE, IDEO, Expensify, and Aflac.
How to Connect Base and Akita
Step 1
Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon 
) in the left menu bar.
Step 2
Click the Connect Provider button.
Base
Step 3
Select Base from the list of available integrations.
Step 4
Click the link to begin the connection process.
Connect
Within Base follow the prompts to approve the Akita integration.
That’s it – all done!
Your Base Customer Data in Akita
- Once connected, your Akita account will begin populating with your Base data.
- This data will appear alongside all your other customer interactions for a 360° view.
- Segment your accounts based on data from your Base account, and from your other business tools.
- Define lifecycle stages and make sure customers stay on track.
- Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.