All Integrations

Customer Success Software that Integrates With Intercom

Intercom is a customer messaging app for sales, marketing, and support, connected on one platform.

Some Features and Benefits:

  • The ability to manage conversations with leads and customers at scale.
  • Targeted messaging lets you get to the right people at the right time.
  • Multi-channel contact with email, push, and in-app messages triggered by time or behavior.
  • Reduce workload by creating a knowledge base for answering common queries.

How to Connect Intercom and Akita

Step 1

Step 1

Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon ) in the left menu bar.

Step 2

Step 2

Click the Connect Provider button.


Step 3

Select Intercom from the list of available integrations.

step 4

Step 4

Click the link to begin the connection process.


Within Intercom follow the prompts to approve the Akita integration.

That’s it – all done!

Your Intercom Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Intercom data.
  • This data will appear alongside all your other customer interactions for a 360° view.

  • Segment your accounts based on data from your Intercom account, and from your other business tools.

  • Define lifecycle stages and make sure customers stay on track.

  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.