Customer Segmentation

Use your valuable data to better understand your Customers by building always-up-to-date targeted lists.

Powerful Filters

Filter your customers by any attribute within the platform

Akita lets you build fine-grained and always-up-to-date segments of Customers by filtering on the imported traits of Accounts and Contacts and the change in KPIs over time.

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Charts and Graphs

See how different segments stack up

Every Metric that you track in Akita can be visualized for Customers in a segment, providing a visual indication of how different cohorts of Accounts and Contacts are performing over time.

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In-Segment Searching

Search within Segments to find specific Accounts and Contacts

Sometimes you just need to know—is my Account in this Segment? With Akita you can quickly find specific Accounts and Contacts you need by searching within existing Segments.

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Customizable Columns

Add and remove columns to create the Customer view YOU want

You can add hundreds of columns to a Segment. And not just numbers. Trends and Health Scores are clearly indicated, providing you with an at-a-glance understanding of each Account's status.

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Pin to Dashboards

Add Account and Contact lists to Dashboards for quick access

Easily share and present your key Segments—and their Metrics—using Akita's Pin functionality. Combine lists and charts to build comprehensive, at-a-glance overviews.

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Stay in the loop with when Accounts and Contacts are added to your Segments

Set up real-time notifications. When an Account or Contact is added to a Segment, you will receive an email so you can quickly act on the new information.

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Build and share useful Segments with your team

Leverage the experience and insights of the entire Customer Success Team by making key Segments available to everyone.

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Get the Ball Rolling

Fill in the form below to schedule a demo and get started with your Customer Success efforts.