Let us show you what Akita can do for your Customer Success team!

Your free trial includes:

  • Unlimited user licenses
  • Unlimited playbooks
  • Unlimited custom segments
  • Unlimited health scores

Our Customer Success Engineers are available to help you configure your account and answer any questions you may have.

Complete the form below to get started!

    Actionable Alerts

    When a customer needs attention—you'll know it.

    Akita lets you setup unlimited Customer alerts so you can take action when a customer is at risk of churn or ripe for upselling.

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    Inbox (3)
    Akita Olson Electronics shows upsell potential.
    Akita Fit Tonic's sessions down > 10%.
    Akita Bresler's Ice Cream is a new NPS Promoter.
    Customer Segmentation
    MRR Is More Than > $1000 AND +
    Daily Active Users DAU Is Less Than < 10

    No two businesses are alike—why are you treating them like they are?

    Akita allows you to create powerful Customer segments; enabling you to tailor your Customer Success efforts to each customer's unique requirements.

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    Automated Playbooks

    Automate your Customer Success workflows and free up your time for more high-value tasks.

    Trigger pre-defined workflows in response to Customer behavior or attributes. Create tasks and send messages directly from your own mailbox.

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    Send a Message: Welcome Email
    Template: "Welcome to Help Desk Pros"
    Recipient: PRIMARY CONTACT
    Send: 1 day after Playbook begins
    Add a Task: Schedule Training Session
    Start: 5 days after Playbook begins
    Complete: Within 2 days
    Customer Success Planner
    Due Today
    1 of 4 Activities Completed
    Product Usage Review
    January 23, 2023
    Triggered by the Onboarding Playbook

    Task management for you and your team.

    Akita's Customer Success planner helps you create, schedule and manage your tasks from one simple interface so you can streamline your day-to-day workflow.

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    Account Health Scoring

    Create fully-customized Customer Health Scores that reflect your business.

    Akita provides the most powerful Customer Health Scoring in the market giving you at-a-glance information about each customer.

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    CSM Score: Good
    Projects Created > 1
    Additional Users Connected
    No Tracking Code Installed
    No Integrations Connected
    Customizable Dashboards
    Enterprise Customer Dashboard
    $90K $80K $70K $60K Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    All of your key metrics at your fingertips.

    Create unlimited dashboards with statistics, charts, and customer lists to provide you with a quick overview of your Accounts.

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    Powerful Integrations

    Integrates with the products you already use.

    Akita integrates with dozens of CRM, help desk, billing and chat products to give your team a 360-degree view of each customer.

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