Priced to start. Built to scale.


Essential features for retaining and growing your customer base.
$160/month(billed annually)
Includes your first 3 Users
Each additional user $59$47.20/month
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Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support

Connect † Preview Pricing

Powerful integrations for a scalable Customer Success strategy.
$480/month(billed annually)
Includes your first 3 Users
Each additional user $79$63.20/month
Request Demo
Everything in Start, plus:
80+ app integrations
White-glove onboarding

Preview Pricing available to customers who sign up by the end January 2022!


Personalized service for teams with non-standard requirements.
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Everything in Connect, plus:
Advanced integrations
Dedicated Success Engineer

Compare All Features


Data Integration

Tracking code
AllStandard & Advanced


Self-service knowledge base
Email support
White-glove onboarding
Dedicated CSMDedicated Success Engineer


Account/Contact Segments
Custom dashboards
Task management
Calendar view
Custom tags
Email alerts
Metric tracking
Custom attributes
Advanced search
Single view of the customer


Accounts and Contacts
Up to 10,000
Up to 100,000
Other Objects (ex. Invoices)
Up to 100,000
Up to 1M
Tracking Events (per Month)
Up to 1M
Up to 10M
Frequently Asked Questions

How long does it take to set up Akita?

Akita provides value on day one, and most customers fully configure their Akita account in just days.

Do I need help from my IT team to get Akita configured?

You may require initial IT involvement to install our tracking code or interface with our API. However, once you have some customer data in Akita, you can get to work configuring your account through our intuitive admin interface.

Does Akita integrate with my current business software?

We provide a full suite of developer tools to enable your IT team to push your key data into Akita. We also integrate with

What if I exceed my monthly limits?

Don't worry, your data will still flow in. We will reach out to you and discuss upgrade options!

Do you have a free trial?

No. We have worked hard to deliver a fully-featured Customer Success solution at an incredibly competitive price. Our monthly plan is a low-risk way of testing the platform, and you can cancel anytime.

Are there discounted plans available?

We offer a 20% discount for annual prepayments–more than two months free. If you have a large team, contact us, and we'll put together a custom quote.

Do you charge a setup or cancellation fee?

Nope. No setup fees. No cancellation fees.

Do I have to sign a long-term contract?

No. Akita is offered on a month-by-month basis, and you can cancel at any time. You may, however, choose our annual contract for simplified billing and a nice discount.

What type of support comes with an Akita subscription?

We offer help-desk and email support Monday - Friday from 9 AM - 9 PM GMT. Feature requests can be made in-app.

Are you GDPR compliant?

We are. You can find more information here.

Get the Ball Rolling

Want to learn how Akita can save your Customer Success team time?

We'd love to show you Akita in more detail and answer any questions you have about our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.