Akita Integrations Directory

Customer Success Software that Integrates With Mailgun

Mailgun is an email service for software developers and provides web-service APIs (Application Programming Interfaces) for managed and scalable email servers that enables their clients to send, receive and track email.

Mailgun Inc. was founded in 2010 by Taylor Wakefield and Ev Kontsevoy. Rackspace, a leading cloud hosting company, acquired Mailgun in 2012. Mailgun headquarters are located in San Francisco, California, USA.

Product features:

  • Powerful sending infrastructure
  • Intelligent inbound routing & storage
  • Tracking and analytics
  • Email validation

Managed email product features:

  • Customized delivery plan
  • Email reputation management
  • Email performance, analyzed and optimized

Other features:

  • Deliverability and recipient engagement management
  • IP (Internet Protocol) allocation management
  • Managed IP warmup
  • Reputation monitoring & consulting
  • Sending infrastructure consulting
  • Email tracking and testing consulting
  • Custom reverse DNS on all your IPs
  • Dedicated IP subnets with bursting to high quality shared IPs

Mailgun email API integrates with a software developers preferred programming language such as Ruby on Rails, PHP, Java or Microsoft .NET. Mailgun clients include GitHub, Parse, AdRoll, stripe, heroku, uservoice and #slack. Mailgun also provides documentation on their products and customer support, powered by Rackspace.

Pricing: The price is based on the number of emails sent per month.

  • 0-10,000 emails for free at $0.00
  • Next 500,000 emails for $0.00050 per email
  • Next 1,000,000 emails for $0.00035 per email
  • Next 5,000,000 emails for $0.00015 per email
  • Any Additional emails for $0.00010 per email

The cost for an each additional dedicated IP (Internet Protocol) is $59.00

Mailgun In Brief
Founded 2010
Founder(s) Taylor Wakefield and Ev Kontsevoy
Headquarters San Francisco, California, USA
Price From $0 USD
Website Visit 
Connection Instructions

How to Connect Mailgun and Akita

  • Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Mailgun from the list of available integrations.


  • Fill in the form to complete the connection. For this, you will need your API Key and Email Domain from your Mailgun account.
Email Domain

  • That’s it – all done!
Integration Results

Your Mailgun Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Mailgun data.
  • This data will appear alongside all your other customer interactions for a 360° view.
  • Segment your accounts based on data from your Mailgun account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.


$72,900 MRR

CSM Insight Score
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

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    Have questions about how Akita Integrates with Mailgun?

    We'd love to hear them! Just email us at hello@akitaapp.com.