All Integrations

Customer Success Software that Integrates With Segment

Segment is a Software-as-a-Service (SaaS) platform that collects, stores, and routes data to hundreds of business tools with the flip of a switch. It enables you to collect customer data and send it to your tools for processing and monitoring. Segment’s mission is to make customer data a joy to use.

Segment allows you to capture data from every customer touch point without having to trouble your IT team with integration requests and unnecessary workload. Simply integrate Segment once and then get access to all of the tools in their extensive integrations directory.

Supported tools include web analytics, user session recording, referral management tools, and much more. All of this data can be passed to Akita via our Segment integration.

Your Segment Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Segment data.
  • This data will appear alongside all your other customer interactions for a 360° view.

  • Segment your accounts based on data from your Segment account, and from your other business tools.

  • Define lifecycle stages and make sure customers stay on track.

  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.