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Customer Success Software that Integrates With SendGrid

SendGrid is a cloud-based email infrastructure service provider that assists businesses, and companies with email delivery. The company is based in Boulder, Colorado, and was founded in 2009 by Isaac Saldana, Tim Jenkins, and Jose Lopez.

SendGrid solutions include:

  • Transactional Email
  • Marketing Email
  • SendGrid Select

The software has features that include reporting, and analytics, email deliverability, and scalability, and also integrates with third party applications.

SendGrid offers subscription plans on a monthly or pay-as-you-go basis, depending on the volume of emails required, starting from free. There is also a monthly fee applied for additional IPs (Internet Protocols). SendGrid also offers a free package to help companies evaluate the product.

How to Connect SendGrid and Akita

Step 1

Step 1

Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon ) in the left menu bar.

Step 2

Step 2

Click the Connect Provider button.

SendGrid

Step 3

Select SendGrid from the list of available integrations.

step 4

Step 4

Fill in the form to complete the connection. For this, you will need your API Key from your SendGrid account.That’s it – all done!

Your SendGrid Customer Data in Akita

  • Once connected, your Akita account will begin populating with your SendGrid data.
  • This data will appear alongside all your other customer interactions for a 360° view.

  • Segment your accounts based on data from your SendGrid account, and from your other business tools.

  • Define lifecycle stages and make sure customers stay on track.

  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.