Akita Integrations Directory

Customer Success Software that Integrates With Slack

Slack is a cloud-based team communication application providing real-time messaging, archiving, and search for teams of all sizes. It aims to empower teams to communicate effectively, both with one another and with their software tools (via the many Slack integrations out there).

As well as streamlining team communications, Slack provides an accessible archive of conversations, information, and projects. In their own words, “Slack is where work happens”.

Slack In Brief
Founded 2014
Founders Cal Henderson, Eric Costello, Serguei Mourachov, Stewart Butterfield
Headquarters San Francisco, California, United States
Price Plans from $0/mo
Website Visit 
Connection Instructions

How to Connect Slack and Akita

  • Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Slack from the list of available integrations.


  • Click the link to begin the connection process.


  • Within Slack follow the prompts to approve the Akita integration.
  • That’s it – all done!
Integration Results

Your Slack Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Slack data.
  • This data will appear alongside all your other customer interactions for a 360° view.
  • Segment your accounts based on data from your Slack account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.


$72,900 MRR

CSM Insight Score
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

Want to learn how Akita can save your Customer Success team time?

We'd love to show you Akita in more detail and answer any questions you have about integrating ChartMogul with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

    Have questions about how Akita Integrates with Slack?

    We'd love to hear them! Just email us at hello@akitaapp.com.