Customer Success Roundup for the 11th October 2019

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.

• Capterra‘s Samantha Bonanno outlines how to
  • “Keep Your Customers With a Killer Social Media Live Video Strategy“
• Wes Bush, founder of Product-Led Institute, delivers
  • “The Definitive Guide to User Onboarding: Part One“
• LearnUpon‘s Emma O’Neill discusses the use of Learning Management Systems in a Customer Success context in
  • “User Onboarding with an LMS: The Complete Guide“
• Emily Bonnie from CleverTap reveals how to
  • “Solve the Retention Problem By Delivering the Emotional Connection Users Crave“
• UserPilot‘s Aazar Ali Shad goes deep into
  • “How to Run Sales in the Era of Product-Led Growth“
• Over on the Nicereply blog, Annie Megan details the
  • “Steps to Take When You Miss a Customer Deadline“