Issue
Customer Success Roundup for the 21st May 2021
Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.
- Insided’s Jo Johansson explores the low-touch approach to Customer Success in
- Jane Courtnell from Process Street outlines
- VP of Marketing at Appcues, Eric Keating, looks at how to
- Head of Growth at Census, Sylvain Giuliani, explains
- Mathew Gollow of Baremetrics lists his
UPCOMING EVENTS
- CSN Cafe ANZ / May 26th @ 8 AM AEST
- For Customer Success Professionals of All Levels to Meet, Discuss Challenges and Share Best Practices. Learn More
- CSN Master Class / May 26th @ 7 PM CEST
- Toolbox on How to Engage with Silent/Dormant Customers. Learn More
- Product and CS – Partners, or Adversaries!? / May 27th @ 5 PM PST
- Explore the Complex Relationship Between Product Teams and CS Teams. Learn More
- The Practical CSM Framework / June 1st @ 4 PM GMT
- Phase 3: Onboarding. Learn More
- How To Structure and Scale A High-Performance Customer Success Operations Team / June 2nd @ 12 PM PST
- cs4rev / June 3rd
- [$199.99] A Conference Focussing the CS Collective on Revenue. Learn More
- CSN Cafe Wrocław / June 10th @ 6 PM CEST
- For Customer Success Managers of all levels to meet virtually, and discuss challenges over a coffee. Learn More
- Chicago Customer Success — June Meet Up / June 10th @ 8 AM CDT
- A Quantitative Approach to Customer Success with BigTime Software. Learn More
- The Customer Conference / June 15th & 16th
- [From $35] Independent Customer Success Conference for Tech Companies. Learn More
- Customer Experience Management Field Guide / June 16th @ 5 PM GMT+1
- CX Leadership: Discussing Leadership, Influence, Responsibility and Authority. Learn More
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