Customer Success Roundup for the 21st May 2021

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.


  1. CSN Cafe ANZ / May 26th @ 8 AM AEST
    • For Customer Success Professionals of All Levels to Meet, Discuss Challenges and Share Best Practices. Learn More
  2. CSN Master Class / May 26th @ 7 PM CEST
    • Toolbox on How to Engage with Silent/Dormant Customers. Learn More
  3. Product and CS – Partners, or Adversaries!? / May 27th @ 5 PM PST
    • Explore the Complex Relationship Between Product Teams and CS Teams. Learn More
  4. The Practical CSM Framework / June 1st @ 4 PM GMT
  5. How To Structure and Scale A High-Performance Customer Success Operations Team / June 2nd @ 12 PM PST
  6. cs4rev / June 3rd
    • [$199.99] A Conference Focussing the CS Collective on Revenue. Learn More
  7. CSN Cafe Wrocław / June 10th @ 6 PM CEST
    • For Customer Success Managers of all levels to meet virtually, and discuss challenges over a coffee. Learn More
  8. Chicago Customer Success — June Meet Up / June 10th @ 8 AM CDT
    • A Quantitative Approach to Customer Success with BigTime Software. Learn More
  9. The Customer Conference / June 15th & 16th
    • [From $35] Independent Customer Success Conference for Tech Companies. Learn More
  10. Customer Experience Management Field Guide / June 16th @ 5 PM GMT+1
    • CX Leadership: Discussing Leadership, Influence, Responsibility and Authority. Learn More

Get Started with Akita

Akita is easy to use, but if you need help, our team is here to make your life easer. That’s why our our customers give us industry-leading satisfaction ratings