Issue 296

Customer Success Roundup for the 3rd December 2021

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.


  • The Practical CSM Framework / December 7th @ 4 PM BST
  • The Big Unveil: The State of Customer Onboarding 2022 / December 7th @ 10 AM PT
    • Rocketlane with special guest, customer onboarding expert, Donna Weber. Learn More
  • Mastering Storytelling for Customer Success / December 7th @ 6 PM CET
    • Customer success professionals learn to use the fine art and subtle science of storytelling to better connect with their audience. Learn More

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