Issue 326

Customer Success Roundup for the 6th September 2019

Sep. 6th, 2019

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.

Customer Success consultant Brooke Goodbary looks at the challenge of managing “Customer Success Without Recurring Revenue“.

The team at Startupr Hong Kong give us “8 Key Things to Practice to Ensure Customer Success“. Founder Richard Felix shares his “SaaS Guide to Creating a Simple Loyalty Program“.

Over on the PostFunnel blog, Keith Loria lists and describes “7 Innovative Marketing Tools to Drive Customer Loyalty“.

ALITE International‘s Kiril Jakimovski outlines his “Top 5 Onboarding Practices to Skyrocket Your Retention Rates“.

Director of Marketing at The Good, David Hoos does a deep dive on “Leveraging Post-Purchase Emails to Increase Conversion Success“.

Neel Desai, Product Manager at ProfitWell, asks (and answers) “Which Tactics Reduce Churn the Quickest?“.

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