Customer Success Blog

April 2022

How We Built More Than 100 Customer Success-Integrations for our Product

Clay Smith
Apr. 26th, 2022

If there is one thing that sets Akita apart from its competitors in Customer Success software, it is our ability to ingest data from virtually any data source a customer may have. This includes:

If the data is out there, Akita can usually import it and use it to transform your Customer Success department into a well oiled machine!

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Why (and How) Customer Success Managers Should Segment Their Customer Base

Clay Smith
Apr. 22nd, 2022

We all know that it is important to segment your customer base in Customer Success…

But why?

Like all things in business, the ultimate answer is—to generate more revenue.

But how?

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