Profile Information
Based in Belgrade, Milica is a Senior Content Manager for Akita covering a range of topics related to Customer Success, Customer Retention and Onboarding.
Latest Posts From Milica Predolac
![customer onboarding statistics](https://akitaapp.com/wp-content/uploads/2024/06/customer-onboarding-statistics.png)
In the SaaS world today, each lead you turn into a customer is a call for celebration. Still, to ensure them a smooth journey and success with your product, it is crucial to first help them understand how they can use your product or service effectively to get all the benefits they offer in the […]
![how to become a customer success manager](https://akitaapp.com/wp-content/uploads/2024/06/how-to-become-a-customer-success-manager.png)
Nowadays, it seems that acquiring each new customer calls for celebration. Yet, their choosing you over competition is merely the beginning of a beautiful friendship, as retaining them is equally, or usually even more, difficult.