A Complete CS Platform for $99/month Special Deal for Baton Customers
Managing customers is difficult. Make it easy with Akita, the hub for all your customer data, activity, and metrics. Try us for an engaged, healthy, and growing customer base.
Features
Actionable Alerts
When a customer needs attention— you'll know it.
Akita lets you setup unlimited Customer alerts so you can take action when a customer is at risk of churn or ripe for upselling.
See moreCustomer Segmentation
No two businesses are alike — why are you treating them like they are?
Akita allows you to create powerful Customer segments; enabling you to tailor your Customer Success efforts to each customer’s unique requirements.
Automated Playbooks
Automate your Customer Success workflows and free up your time for more high-value tasks.
Trigger pre-defined workflows in response to Customer behavior or attributes. Create tasks and send messages directly from your own mailbox.
See moreCustomer Success Planner
Task management for you and your team.
Akita’s Customer Success planner helps you create, schedule and manage your tasks from one simple interface so you can streamline your day-to-day workflow.
See moreAccount Health Scoring
Create fully-customized Customer Health Scores that reflect your business.
Akita provides the most powerful Customer Health Scoring in the market giving you at-a-glance information about each customer.
See moreCustomer Success Planner
All of your key metrics at your fingertips.
Create unlimited dashboards with statistics, charts, and customer lists to provide you with a quick overview of your Accounts.
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