The Customer Success Manager’s Guide to SaaStock 2019

Attending SaaStock Dublin this year? We’ve put together our top picks for Customer Success Manager’s attending the event.

Conference Day One — Tuesday October 15th

10:00 Driving Disruptive Growth in the Feedback Economy
Alyssa Newcomb, Reporter, NBC & Fortune (M) Leela Srinivasan, CMO, SurveyMonkey
13:40 The Next Evolution of Growth: Becoming Mature and Process Orientated
Andrei Brasoveanu, Partner, Accel (M) Geeta Schmidt, CEO, Humio
15:40 Saas Product Management: Embracing Open Customer Communication
Valentina Thörner, Head of Product, Klaus
16:20 How to Create a Value-Based Dashboard for Your Users
Peter Loving, Founder, Front Digital

Conference Day Two — Wednesday October 16

12:20 The Brave New World of Customer Relationships
Henrique Aragao, VP & GM EMEA, G2
14:40 Crafting a Metrics-Driven Customer Success Engine
Alexandre Prot, CEO & CoFounder, Qonto
15:00 Don’t Just Close a Ticket, Solve a Problem: How Companies Can Use CS for Growth
Ravinder Dhaliwal, Investor, Crane VC
16:20 Creating a Culture That Empowers Your Employees
Andrea Long, Global Diversity Events Manager, Twilio

Get the full agenda here. For information on getting to the venue, check out the RDS access guide here. Enjoy!

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