Customer Segmentation
Use your valuable data to better understand your Customers by building always-up-to-date targeted lists.
Features
Powerful Filters
Filter your customers by any attribute within the platform
Akita lets you build fine-grained and always-up-to-date segments of Customers by filtering on the imported traits of Accounts and Contacts and the change in KPIs over time.
Charts and Graphs
See how different segments stack up
Every Metric that you track in Akita can be visualized for Customers in a segment, providing a visual indication of how different cohorts of Accounts and Contacts are performing over time.
In-Segment Searching
Search within Segments to find specific Accounts and Contacts
Sometimes you just need to know—is my Account in this Segment? With Akita you can quickly find specific Accounts and Contacts you need by searching within existing Segments.
Customizable Columns
Add and remove columns to create the Customer view YOU want
You can add hundreds of columns to a Segment. And not just numbers. Trends and Health Scores are clearly indicated, providing you with an at-a-glance understanding of each Account’s status.
Pin to Dashboards
Add Account and Contact lists to Dashboards for quick access
Easily share and present your key Segments—and their Metrics—using Akita’s Pin functionality. Combine lists and charts to build comprehensive, at-a-glance overviews.
Alerts
Stay in the loop with when Accounts and Contacts are added to your Segments
Set up real-time notifications. When an Account or Contact is added to a Segment, you will receive an email so you can quickly act on the new information.
Sharable
Build and share useful Segments with your team
Leverage the experience and insights of the entire Customer Success Team by making key Segments available to everyone.
Get Started with Akita
Akita is easy to use, but if you need help, our team is here to make your life easer. That’s why our our customers give us industry-leading satisfaction ratings