Customer Success Blog

August 2018

Data-Driven Customer Success

Barry Devon
Aug. 3rd, 2018

According to anthropologist Robin Dunbar, our primate brains can only maintain stable relationships with around 150 people—beyond that, we begin to struggle. That definitely resonates with those of us that forget a person’s name as soon as we’re introduced.

It seems logical that a similar challenge faces us when managing our customers.

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