Does taking over 30 thousand steps in 2 days justify eating doughnuts for breakfast?
I hope so … my feet are sore but I’m feeling optimistic after spending 2 days at SaaS Nordic’s Saasiest2023 conference in Malmo, southern Sweden.
I attended to get a live sense of how SaaS companies are feeling about the technology that drives Customer Success in 2023. I had 19 meetings with CEOs, CROs and Heads of CS from Nordic SaaS companies. What is clear is that … everyone is still hyper-focused on growth (no surprise there) but there is a much greater focus on sustainable growth and driving up Net Revenue Retention (NRR) rates than in previous years.Read more